Hi, Send us a Private Message with your best contact number and preferred time, we'll have our Account Specialists to contact you to assist you retrieve the log-in of the E-mail address. Please check my response to your initial post located here and avoid posting to multiple thread to avoid redundancy and confusion. Regards,
I picked the subject thinking i would be able to edit it before it going out, my actual issue is that I havew been without my emial for over 3 weeks now, with a lot of attempts to fix without success. Its close now TPG have recreated but not added final data and sent me temporary password.
I know I will have received a number of impotrtant emails over the 3 weeks and really need this sorting out ASAP now.
Did lodge a message previouysly but I clicked resolved by accident, details can be found in my last post.
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Hi. I'd like to clarify when you say 'You do not have Email' did you mean you're unable to access the email, is it because of incorrect E-mail address and password? Send us a Private MEssage with your best contact number and preferred time, we'll have our Account Specialists to contact you to assist you retrieve the log-in of the E-mail address.
How do I private message (PM) in the community
I responded 3 days ago to your message of assistance , yet again no reply from TPG, I have now been without my email for 3 weeks of constant failure by TPG to respond appropriately or not doing the supposed fixes correctly from not posting the fix to appropriate TPG members up to not setting up the email email@example.com with the required details and providing me with a password to access the email once again, THIS IS NOW CRITICAL AS I AM RECEIVING INVOICES THAT NEED PAYING ON THE OLD EMAIL ADDRESS. I thought TPG would be able to recreate an Email address in a day or two not 3 weeks and still have it not working.
I am a Service Deliver y Manager for a larger corporate who supply data, Phones & solutions to the WA Government, we break our quality of service if we don’t respond with 1hr and don’t fix our issues between 1-8hrs depending on urgency. So glad TPG are not partnering with us on our major accounts within the Government with this service, we would be forever paying penalties.
Again User name is xxxxxfor Primary email address and xxxxxfor the
The reply I just lodges when looking at all messages didnt seem to be lodged so that was probably my fault I may of written it withiut doing the final Posting. SO I will restart the clock on the 3 day delay..
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