@Tee You say that you've tried a high end router and could still not solve your connection issue to your Samsung TV, this also shows that it's not a TPG issue as Samsung suggests, you really need to try the newer firmware update. Common sense shows that it's either a router manufacturer and/or TV manufacturer issue, 2 different model routers with the same symptoms then points the likely offender to be the common denominator, the Samsung TV. ... View more

We have already advised the case engineer, @TimL.   Let us know if we can be of further assistance. Thank you. ... View more