Hi,   I have been with TPG for more than 10 years and very very dissapointed with their customer support.   Called the phone line twice and after 51 mins on hold, I gave up.   Have tried to trouble shoot the NBN modem: uplugged and left for 5 mins and replugged power reset and reset and reset via the pin hole none of them works Can anyone please help as we need internet for work. My customer ID is xxxxxx.   ... View more