Hi @andrewdavidlee,   I understand that our Accounts team has been in touch and an email was sent to you with the instructions to complete the process.   Should you require further assistance, please let us know.   Kind regards, BasilDV ... View more

Hi @andrewdavidlee,   Please see my response to your initial post located here. I am currently waiting for your response and I will have one of our Account Specialists call you to discuss details for your request. Please see my response here: cancel nbn   Regards, ... View more