I haven't already spoken to the account department over 2 hours ago and once again I had to give them my information. I already have confirmation my 2nd cancellation is now received. ... View more

Hi @markaboud,   We'd like to check the status of your service. Please send your Customer ID or username via private message so we can assist you further.    Thanks!  Ahra_G   My internet connection has been down since 9pm QLD time 25 February. I have reset the modem, disconnected and reset RJ45 cable and even though the DSL flashes it eventually goes out. It continually tries to connect, however with no luck. No DSL connection means no internet. According to the NBN site, there are no outages in the Morayfield area. Need some assistance please. ... View more