Hi @stevieg . This page is for D7800 on BYO router data only plan, and FTTP, and Superfast/Ultrafast for FTTP and HFC. All these plans do not use VLAN ID. https://community.tpg.com.au/t5/Modems-and-Devices/How-to-set-up-Netgear-Nighthawk-D7800-BYO-modem-for-NBN/m-p/94681#M11578 If you are on bundled NBN/VOIP plan even if you don't use the phone, VLAN ID=2 is needed. This iiNet article shows how to set VLAN ID=2 for FTTC and HFC. https://help.iinet.net.au/how-set-netgear-nighthawk-d7800-nbn-fttc For FTTB/FTTN: https://help.iinet.net.au/how-set-netgear-nighthawk-d7800-nbn-fttbn   ... View more

Hi @stevieg,    Allow me to check your NBN order status by confirm your TPG account via private message.  Here's how: How do I private message (PM) in the community   Regards,  Angeli ... View more

Hey, stevieg We will post a new article about the list of 3rd party modem/router that supports SOS-ROC when we gather enough details. What we can guarantee for now is all the modems currently supplied by us for NBN FTTB/N already support SOS-ROC, so no action is required with current hardware. Regards,     One of the obvious questions and source of grief are modems. Lately ISPs have been sending out emails warning The Ides of March are upon us, and rattling on about terms like SOS  ROC RAC and warning clients that some modems might not like the changes after March 31 and not function correctly. Whirlpool is flooded with anxiety, expert opinions and speculation. One isp told me to replace my modem, the other who allows the first to use its service lists the modem as ok.  even has setup guide. So TPG when you get a chance can you go through your extensive list if byo modems and oyo and tell us the good news and the bad, cos as Julius Caesar said  you too Brutus!   ... View more