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About pennyw224

since ‎28-03-2022
‎14-04-2022
pennyw224
Level 2

Refund

by Level 2 in Accounts and Billing
‎14-04-2022 07:56 AM
‎14-04-2022 07:56 AM
Hi there,   The modem TPG sent me was returned weeks ago and I still have not received my $79.98 refund for incorrect charges. Can you please advise when I will receive this refund? My account name is *********. ... View more

Re: Charged when service was disconnected

by Level 2 in Accounts and Billing
‎28-03-2022 03:05 PM
‎28-03-2022 03:05 PM
Thank you. I was told that the refund would be noted in the cancellation email, but it wasn't. Appreciate the follow up. ... View more

Re: Charged when service was disconnected

by Level 2 in Accounts and Billing
‎28-03-2022 02:44 PM
‎28-03-2022 02:44 PM
Hi there, account name is *********. ... View more

Charged when service was disconnected

by Level 2 in Accounts and Billing
‎28-03-2022 12:51 PM
‎28-03-2022 12:51 PM
My ADSL connection was disconnected on February 18 and I was charged $39.99 on February 15 and again on March 15. I was told this would be refunded and I have not heard anything. Please advise. ... View more
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