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About user80cor

since ‎12-01-2019
‎07-05-2020
user80cor
Level 2

Re: HFC issues, used tpg app no instructions

by Level 2 in Broadband Internet
‎07-05-2020 12:23 PM
‎07-05-2020 12:23 PM
Hi, Yes we experience frequent dropouts and latency and speed issues, some drop outs last several hours when there is no active or reported NBN outages. ... View more

Re: HFC issues, used tpg app no instructions

by Level 2 in Broadband Internet
‎07-05-2020 11:33 AM
‎07-05-2020 11:33 AM
Hi, Attached a screenshot of the app which we have been suggested to use. The problem is frequent disconnections and sometimes physically needing to reset the NBN modem to regain connection. Random high latency and poor speeds. Thanks ... View more

HFC issues, used tpg app no instructions

by Level 2 in Broadband Internet
‎07-05-2020 11:12 AM
‎07-05-2020 11:12 AM
Used the tpg app to report an issue it was updated with, Customer action required. No instructions provided can I get some follow up Fault 10475118 Thanks. ... View more

Re: VR1600v firmware upgrade

by Level 2 in Modems and Devices
‎12-01-2019 08:25 AM
‎12-01-2019 08:25 AM
Hi,   Please update my firmware also current version is,   0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n ... View more
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