We've edited your post as it has your address for your privacy and security of the account, @Jordan1980.   Any chance you can send us a private message? Here's how: How do I private message (PM) in the community Thanks!  Ahra_G ... View more

Hi @Jordan1980, Send us your account details via PM to better understand the situation and to proceed with the initial investigation. How to send a PM?   Regards,   Hello, this is happening again. The power was turned off and I can't get internet back on. Please help! ... View more