Hi, I changed the home internet from NBN to home wireless broadband few months ago. However, the slow speed and dropping out is so annoying. Now I would like to change back to NBN. Please let me know how I can do that. Thanks, Lina ... View more

Hi team,  I upgraded my internet from NBN12 to home wireless broadband last month. I was hoping it will be as fast as what it was described on the ad. but it's not.    It's painful that I cann't do anything which the internet speed is toooooo slow. 2 speed-test images are attached below.    Please help me with this. Is it something wrong with the internet or something else? Otherwise, I will need to change to another service.    Thanks, Lina ... View more

Hi,   I just upgrade my old service NBN12 to Home Wireless Broadband today. Do I need to cancel the old NBN12 service manually？   Due to the old serveice paid by direct debit, the payment has been charged 1 week before next turn. If any chance, I want to refund this.      ... View more