TPG Community

Anonymous · ‎19-05-2023

Let us help identify the cause of slow connection speed and provide immediate resolution. Could you send us a PM with your details to proceed with the initial investigation? How to send a PM? Regards, The 4g light on my wireless tp-link modem is not on . I have internet (obviously). I have power on reset the modem and the light flashed on reset but went out and stayed out. The modem has not been moved. However the download speed varies between 1.3 mps and 20 mps. What can I try next?

Anonymous · ‎07-04-2023

Hi @phillipwitts Let us help check the latest firmware available on the modem. Could you shoot us a PM with your account details? How to send a PM? Regards, currently on 2.0.0 0.9 v603c.0 build 210420 rel 44185n. Can I get the latest upgrade and how?

phillipwitts · ‎15-07-2022

Hi, Tomorrow is 5 days ago now. I can understand some of the vitriol from other community members on lack of service.

BasilDV · ‎09-05-2022

Hi @phillipwitts I've updated the link, which should start working now. We'll wait for your details to be sent via PM. BasilDV

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About phillipwitts

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