This is the SECOND TIME I have tried to get an NBN technician over. Today it was cancelled by TPG; WHY? I still have no internet and what's more is that I've had two days off work waiting for 4 hours for someone to not turn up. I've had multiple messages, multiple phone calls and now currently in line for the last half an hour to be transferred to a 'case manager' after being fobbed off by the first call centre person. What a joke. This service is atrocious. ... View more

I organised my relocation 3 weeks ago and received my modem to move into a new house. The NBN power cable is missing so I can't use the internet. I can't purchase an NBN power cable (the only available one from Jaycar isn't wired to a plug). After speaking with 3 different people at TPG on one phone call I managed to get an email asking me to plug in my modem after I had told the TPG call centre staff multiple times that I can't get internet without the NBN cable. When is someone going to organise an NBN technician for me as I have now been paying for a service without being able to use it for close to a month.  ... View more