Hi @sasoorya7,   You may refer to this article on how to activate your SIM: How to Activate Your TPG Mobile Sim Card   Please use your Account number or TPG mobile number in logging in to your online account.    Important Reminder:   You have 120 days from the SIM dispatch date to activate your TPG SIM. Non-activation of TPG SIM within this timeframe will trigger our system to withdraw the order.   For further assistance, kindly send your TPG account details via private message so we can locate your account and check the activation progress.    Thanks!  Ahra_G   ... View more