Hi, My issue has now been resolved, but just to give some feedback to the community on the various issues to look out for: - as FTTN, my modem was run on my existing phone line into the house. However, that phone line was actually 'split' to go to about 5 different phone jacks throughout the house. Apparently this is no good for NBN - it just wants to come straight into the modem... any joins or connections in the cable can mess with the data quality... that had never been explained, else I would have ripped out all the supruflous cables years ago. - I then had an NBN tech who was a terrible communicator, and didn't really explain the problem, which resulted in me 'fixing' the issue, but not really - so I had to get another tech out, who explained it better. He showed me that the connection to the side of the house was 100mbps, but at my moden phone jack it was like 20mbps, and my ping rate at the moden jack was terribly slow... that meant it had to be something with my internal wiring... clear, concise - NBN to point A (side of house is perfect), but when it goes through this wall Point B, it is rubbish... - The result which fixed the issue; ran a new Cat6 cable from the side of the house (where NBN measured 100mbps) to a single phone jack inside. No connections, no joins, just a contination of the 'outside wire' in effect. I stress a NEW cable, new phone jack, everything. Since I did that - internet is pretty much 100%. I also have to say that TPG has been great in getting NBN out to help. I was with Telstra for years and they seemed to have a massive issue with getting NBN to come out and check the cable.   My only warning if you have an NBN tech is to get them to really clearly show you at which point in the wiring everything is "good" and "not good" - then you can clearly know which cables might be the issue. ... View more

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