We have communicated numerous times in relation to this topic. 1) I have no access to my mobile accounts this has been raised with support I have spent over 1 hour on the phone with the support trying to fix this. Nothing. 2) I am therefore unable to top anything up. Also as I am sure my accounts are postpay I cannot understand why I need to top anything up ... View more

I have already posted explaining that despite having organized global roaming 2 weeks ago we have been left with no connection on our holiday in Sweden. Despite emailing explaining that we have organized a post paid account, we have been told to top up out account. We have emailed back explaining this with no response and no connection. We have even had a responses from Shane the moderator asking for further information and immediate rectification.I have responded to Shane who has provided me with a non monitored email and therefore no further response from him nor even a connection. Please help and provide me with a solution and an email I can reply to. ... View more

We have set up global roaming back in Australia 1.5 weeksf ago. We are currently in Sweden and have not been able to use it. We have been told that we need to top up our account but we have not set up a ore paid account. And there are no options for us to do additional payments anyway. We have emailed the with this information, with no response. We desperately need our global roaming to work but have had no assistance from the ... View more