hello, i recently applied to change my plan with TPG (fromNBN to Broadband.) i understanf unused money for the month will be refund to me. however i also canceled my previous bank account during the same time. i tried to update my new bank detail (debit visa, but not direct debit) an error was shown. Then i tried typing in the direct debit info. I am not so sure whether it works. I have the following requests, 1. Could you please make sure my bank detail is updated so money is not returned to the old one? 2.i read the notes on your billing page there should be no fee for a debit visa card. If yes, i prefer future payments are through my Debit visa card instead of the direct debit. Could you help it it? TIA ... View more

hello, i would like to get some clarification before making the switch from NBN to wireless broadband. 1. What will happen to my unused balance on NBN? I dont think i am under any contracts but please check that for me and let me know any extra costs. 2. I would like to stay with broadband for as long as possible, but ,say,for unexpected reasons i cancel the broadband in 24months. If i return the modern there will be no other major costs? (i saw there might be an NBN reconnection fee). Thanks in advance for your answers. ... View more

Hello could you provide me with my internet usage for the last four months? With the price of everything goes up my household is under tight buget. I am thinking if i can save from using limited data plan. Your help is greatly appreciad.My TPG id is 1191205259. ... View more