I agree with the original poster. I handle my parents internet account for them while residing overseas in the UK. They don't use mobile phones and this rollout of multi factor authentication has no alternate option for the older generation who often don't use or even have a mobile phone. I find this rollout ageist. I may have to give my UK mobile number for this authentication (presuming it will allow overseas numbers?!), and then if they're looking at their account online with the time difference they have to let me know so I can tell them how to log in?? Thanks for complicating this 100x over TPG. Allowing email authentication is adding another step if you're so concerned about fraud. Don't overcomplicate it by talking about how email accounts can be targets for fraud. ... View more