TPG have resently gone to Multi-Factor Authentication " great to see" But I have not been given the opportunity to add my moblie number. As such I can not get into my account. TPG inform my that if I want this moblie added I have to send them the following.  Confirm Id Account Number Information to be changed Copy of Photo Id Driver Licence Passport etc Selfie of Coustomer hold same ID next o face Now I have been with TPG for nearly 30 years now. Paid on time every month and I am really pissed off by this. I'm told you would rather I cancel my NBN and Home Phone than change it for me on line, or at least let me log in so I can do so myself.   THIS IS FROM YOUR WEB SITE. While we always aim to provide you with awesome customer service, if you haven’t received the service you expected, you have the right to make a complaint.   Please let me know if this is not true so i can change my busness to another company.      ... View more