Real-time? What a joke... any difference?  I have changed my payment method to a credit card online, but your page still asked me to call your team to switch my payment method from direct debt to a credit card! Another joke is your staff over the phone sent me an email with a link to update my preferred payment, but she had made a mistake to update my direct debit, but not my credit card! It seems that your training quality is terrible! ... View more

Hi,   But you have gone too far, why would you take such a long time to process my payment via direct debit? while you ask me to change my payment method to a credit card which will be faster to get the connection done, however, that is very difficult to do so as you have set up too much red tape! ... View more