Currently not all products have been added to the My TPG app. We are working on supporting more products in the future. For now only the following products are supported:   1. NBN 2. TPG Fibre to the Building (FTTB) 3. ADSL2+ Home Bundle   You may access your 5G home broadband account by logging into 'My Account' please see the article below for more details.   Using TPG My Account & Online Account Info   Let us know should you require more assistance.   Hello @Shane,  Has there been a resolve for this issue? I can login via web URL though I also can not login to the app after subscribing as a new TPG customer for 5G Home Broadband. I too tried both username receving error code QPF2S7 and customer id receiving error code ER5FL2.  Thank you   ... View more