I contacted TPG muiltiple times about closing my account.  1. Has my account/s been cancelled? 2. I have not received an email with instructions on how to return a modem. Most likely because I've changed my email address which I've notified TPG multiple times but it seems like nothing is updated. 3. I've receive a message that I will be charged for not returning the modem!  Can you help with sending me the instruction on how to return the modem and dismiss/waive that charge? Thanks ... View more