Emails are on Webmail but not migrating to Outlook. Do I need to update the setting? Also sent a test from my gmail 2 hours ago and it is not on Webmail as yet. ... View more

I am Paying TPG, to supply 100nbn and 5 email addresses. Now we have to migrate email addresses to 'The Messenging Company' (whoever they may be). It is alright if TPG want to outsource some of their workings. But to imply that at some stage we may have to pay extra for email service is not what we all signed up for. Monthly internet fee then a monthly email fee. You have to be joking. On the TPG support page it clearly reads,  "TPG will pay The Messaging Company email service charge until 15 September 2024. After 15 September 2024, you will be responsible for paying any charges you incur for the email service. The Messaging Company will contact customers with available pricing options at least 60 days prior to commencing charges for the email service". What a con job. There never has been a seperate email charge on my account so why should there be one because Vodafone have ruined a once good provider. Is TPG going to reduce the internet charge? Of course not. Knew there was something more to the confirmation of emails by 15 July 2023. 12 days later we are being screwed. What is the real story? Beware. ... View more

I cannot sign into Webmail for last 2 days. Also can I can sign into my account email but alias addresses are unavailable. Alias addresse are also missing from my account  when checking "manage email addresses". All these addresses had be operational for 17 years. ... View more

Again 5G is not working on the unit 15 FEET from the moden. The unit that's 1 foot from the modem works. Had this peoblem since connected in November 2022. I have been with TPG since about 2006 (17 years) and in that time (prior to November) I have had maybe 2 problems. Since November it is every other day. I have done everything suggested by the notg so competent staff on the phone and it still does not work. The only thing that has not been done is a replacement modem. I have fibre to house and it still does not work. ... View more

Still no internet when connected to 5G. Told it loses quality the further it is away from modem. TV OK as it is 6 inches away. The computer is the problem at 10 feet away. That's right 10 feet not metres. Had it last week for 3 days and then unable to get internet connection but I still have to pay. TPG have been less than helpful. ... View more

Wow:  Pay for 100 and only get 50. Been going on for 3 months. Why is TPG so incompetent in WA? For over 10 Years ther they were fantastic in Victoria. Do not send me a PM link that sends me to  a ghow to use page. Rubbish. ... View more

Moved states and now cannot get the truth or service from TPG. Being charged for 100 ($89.99) only getting 50. ... View more