I hear you @Will and there is a better resolution. If the problem is infrastructure the solution is not a move to another ISP as infrastructure will stay the same. The solution is to fix that infrastructure, and given it is you (TPG) who has the leverage you need to be pressuring NBN to do their job properly.
NBN have said all along there is no problem on the line, but your own tech who visited early on said there is. And obviously there is or the connection wouldn't be dropping out so much. No, I think the FFTN on old copper wire is unfit for purpose and I believe it is common knowledge in the industry.
I'll just go on logging and reporting the dropouts when it gets bad enough.
All the best, for now. :-)
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Hi @Shane After due consideration I accept TPG can't or won't do anything else for now and I'll just have to live with a crippled connection, for now. The drop outs continue ... without knowing why, maybe internal wiring since that seems to be the primary cause of issues with FTTN, but TPG engineering won't comment or advise what to do now. If the ALP take power this election there is a possibility of a fix down the track, but I won't hold my breath. From here - https://www.smh.com.au/business/companies/no-bells-or-whistles-labor-keeps-it-simple-with-its-nbn-plan-20190409-p51cce.html - "Labor would also provide up to $125 million of funding to NBN Co to remedy interference issues with the fibre-to-the-node elements of the network caused by the internal wiring within premises." If the ALP do get in I will probably get back on here to find out if anything has changed, re article above. The ALP also intend to mandate a Customer Service Guarantee, which I believe I had to relinquish any right to in order to sign with TPG. If anyone reading this wants to see other responses to the issue of drop outs on FTTN from other users have a look here - https://forums.whirlpool.net.au/thread/2794851
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