I cancelled my mobile service recently. I used to have international roaming, and tpg held $500 deposit in order to enable that. After I cancel my mobile service, I still haven't received refund of this deposit, but tpg sent me an invoice for last month's service demanding payment?! Does anyone have experience with this and how to get the money back? ... View more

My nbn connection has been dropping out multiple times a day, each time it recovers itself after a few minutes. There is no indication on what time it tends to disconnect at. When it disconnects, 8 out of 10 times the NBN blackbox has all 4 lights on but my modem's internet light is off. From modem log, I'd see the log of `get ip xxx for domain(uni-v1.tpg.com.au)` and/or `Register to server address xxx`. The other 2 times I'd see 3 solid lights + flashing last light on nbn box, and internet light off on modem. Can someone please help? It's very annoying as I work from home most of the time. ... View more