Thanks for the reply   I have followed those instructions for the last two days to no avail, although inexplicity today speeds seems back to normal despite doing nothing since the last time speeds were slow (down to 20 Mbps to no internet at all), I'll keep an eye on speeds and if it happens again I'll have to call tech support.   I've had 5g home internet for around 6 months with no issues and nothing has changed with my setup, imo either the modem is playing up and possibly defective now or there is/was issues with the 5g network in my area that tpg was not forthcoming about   Thanks Mc ... View more

What was the solution to this issue? In the last 3 days my modem has started doing the exact same thing ... View more