The internet seems to have been working again though at a slow speed. Please don't cancel the call with the technician, can I still have them to analyse the reason of slow speed? Thanks Thanks ... View more

Thanks BasilDV,   Can you please confirm when can I expect the issue be resolved. It is not easy to live/work without internet in this day and age. I am working from home and not having internet connection for more than 18 hours is not acceptable. I can't be dependent on my mobile hotspot for long, it imapcting my work. Can you please expedite and arrange a call to my husband (Rohit) for a quick resolution. If not done in next couple of hours then we are force to discountinue the service and replace it with an alternate ISP.    Thanks ... View more

The UI of TPG community is not very friendly, specially on the mobile. So now I am logged into my laptop for better experience and hopefully no more confusion. Anyway, I have responded to your message here about 3 hours ago. However, since there is no visibility on the progress and my internet is down for more than 12 hours now. I posted another message on community. Which was responded but lead to the confusion that I have not responded, however, I have and here it is link to the message. Please let me know if you need more information.   Thanks,   ... View more