TPG Community

jasimp · ‎31-10-2023

sent. The previous person told me that the connection was stable for 81 days which wasn't. Today is pretty bad as the connetion just drop off every few minutes when it's windy. We have some devices hooked up on over cable so it's not a wireless issue.

jasimp · ‎31-10-2023

hi there, even tough you have told us that there is no problem with our connection, the connection drop again today during the windy weather. It just dropped out not long ago at around 11.15am. The DSL light on the modem went out. Please double check your log again and send a technician out to double confirm.

jasimp · ‎06-10-2023

Hi there, my internet connection is always spotty during bad weather ( especially in windy weather). I suspect that the internet is connected to our house over the air ( cable hanging over the house), has some faulty connection and is susceptible by bad weather. Can TPG sent someone out to have a look?

jasimp · ‎26-02-2023

hi there, can we please get our firmware update as well? Can't seem to PM as just join thec community. My firmware version as below. Thank you. 0.1.0 0.9.1 v5006.0 Build 220518 Rel.32480n

TPG Community

About jasimp

Re: Internet affected by windy weather

Re: Internet affected by windy weather

Internet affected by windy weather

Re: TP-Link Archer VR1600v v2 firmware update