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About mickmccauley

since ‎22-02-2019
‎07-03-2019
mickmccauley
Level 3

Re: DSL and Internet dropping out frequently on TP-Link Archer VR1600 modem

by Level 3 in Broadband Internet
‎07-03-2019 07:55 PM
1 Like
‎07-03-2019 07:55 PM
1 Like
Unfortunately now down to 12-18Mbps.  Now 6:50pm Brisbane time.  Either it's peak impact or it has being turned down...???  I work from home so I will be monitoring it again through tomorrow to see it it improves again during the day and again reduces in the evening.  If that happens then it's all back with TPG and how much speed they are buying from NBN. ... View more

Re: DSL and Internet dropping out frequently on TP-Link Archer VR1600 modem

by Level 3 in Broadband Internet
‎07-03-2019 10:16 AM
‎07-03-2019 10:16 AM
Update...... just had the house rewired with cat6 from the phone line entry box on the side of the house straight through to the nearest wall.  All other phone lines have been disconnected.  I have FTTN and am 800m from the node. Speed has gone from 28 to 44Mbps with 8 ping.  Shows how house wiring can impact speed.     Prior to the rewiring it dropped out several times yesterday, so hopefully the dropouts will now disappear.   ... View more

Re: DSL and Internet dropping out frequently on TP-Link Archer VR1600 modem

by Level 3 in Broadband Internet
‎25-02-2019 11:47 AM
‎25-02-2019 11:47 AM
Hi Shane, correct is has been stable for 7 hours since it went down.  I have a single PC connected via 1m Cat 6 cable.  This has nothing to do with wireless.  As I said in my post, the DSL went down.   Thanks. ... View more

Re: DSL and Internet dropping out frequently on TP-Link Archer VR1600 modem

by Level 3 in Broadband Internet
‎24-02-2019 07:15 PM
‎24-02-2019 07:15 PM
Hi, yes the enginner did call me ........ and surprisingly told me that the line going down sometimes is a normal thing.   It's just gone down again a few minutes ago.  ... View more

Re: DSL and Internet dropping out frequently on TP-Link Archer VR1600 modem

by Level 3 in Broadband Internet
‎22-02-2019 10:51 AM
1 Like
‎22-02-2019 10:51 AM
1 Like
Hi, was this ever resolved?  I have the same problem with Archer VR1600.  Drops out randomly.   thanks ... View more

Frustrating dropouts since first connection

by Level 3 in Broadband Internet
‎22-02-2019 01:43 AM
‎22-02-2019 01:43 AM
It happened again.  I've only been connected to a NBN50 plan for one week, but it hasn't been a good experience yet.  It keeps dropping out for a couple of minutes which make it unusable for gaming. Using Archer VR1600v modem connected to PC via Ethernet.  NBN Co came around yesterday and said the line was OK and only capable of 30Mpbs in my area.  While it might be slow, the dropouts are still the problem.  Dropped out tonight and I have the modem log.  Perhaps TPG Support might be interested - ticket #9215774. ... View more
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