TPG Community

leisangsydney · ‎28-03-2020

Move home from FTTB to FTTB in the same building. the new address and the old address is in the same building. Do I required to be home for relocation? Do I need change the old FTTB modem to a new one？ How long it will take for the relocation? Regards, Lei

BasilDV · ‎23-02-2019

Hi @leisangsydney, Welcome to TPG Community! We were able to locate your account using your community details and have run some remote test, but can't verify if there's a fault on the network. We'd like to arrange a call from our Tech team to look into it further. Please shoot me a private message with your preferred time and best number to be contacted. How to send a PM? Click here. Kind regards, BasilDV

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About leisangsydney

Move home from FTTB to FTTB in the same building

Re: FTTB is dropping out constantly