TPG Community

RENH · ‎18-07-2023

Hello My email has stopped working AGAIN. Have been having a lot of problems in the past few weeks. Is this a TPG server issue again? The error is failure (in the url after I try to log in to the post office) Please help

BasilDV · ‎14-07-2023

Hi @RENH The replacement modem/router is already pre-configured and should start working after you connect it. If it's for DSL/VDSL, then you need to connect the modem/router using a phone cable/rj11 from the DSL/VDSL socket of the modem/router to the phone wall socket. If you are still not able to get the internet to work, please send us a private message with your account details. BasilDV

BasilDV · ‎08-07-2023

Hi @RENH We are glad that the service is now working as you've performed the password reset. Let us know if you need further assistance. BasilDV

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About RENH

Email not working AGAIN

Re: Set up AX1500 modem (replacement modem) - dsl connection

Re: Unable to access email and/or post office