i hve used this web contact system from overseas as i have no other way of contacting tpg regarding my global roaming which doesnt work. Finally after getting to this contact community, I was asked to provide my contact deatils. When I tried to send a 2nd personal contact to repy with my details, I got a response saying I had sent to menay personal messages and mesage wouldnt submit. This is unbelievably poor customer service and a waste of customers valuable time ... View more

I activated global roaming prior to leaving AU and I'm now overseas. Global roaming isn't  working after 3 days of attemts. I have already done the following: -activated G/R on TPG website prior to leaving AU -turned off flight mode -turned phone off and on once in overseas destination -turned on global roaming on my iphone once in overseas destination -completed a hard reset in overseas destination -connected to network successfully in destnation country -activated dial assist in phone settings -topped up mobile plan with $200 credit prior to leaing AU -called TPG on a landline using overseas number from hotel and got placed in a queue   ... View more