TPG Community

ianhobba · ‎09-11-2024

I cannot reset my mobile account login password using the link sent to my mobile.

ianhobba · ‎20-07-2024

I cannot log in to my mobile account using the original password. I have tried to reset password, from an sms message on the phone, but an error message says that the password can't be changed on my phone. I have tried to change the password on my laptop, but the sms message is sent to my phone, not to an email ..... this has been happening for months. I don't wish to contact TPG by phone because I cannot understand operators accents.

ianhobba · ‎27-07-2023

I was originally the owner of this account 1199517101, we changed the ownership to Margaret so that her phone could be transferred from Telstra to TPG. Now you're saying we can change it back to me ... I have no idea of how to send a private message ... nothing I did put me where I could write a PM, let alone send one. Very confusing - Ian Hobba

ianhobba · ‎27-07-2023

Our TPG account is in my wife's name. The account login verification code is sent to her phone. This is very inconvenient because I can't log in if she is away. She never wants to log in. I am the only one who may wish to log in to our account. Ian Hobba

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About ianhobba

Re: Cannot reset password for account from SMS link sent, multiple ways

password reset

Re: Account Verification

Account Verification