TPG Community

mariedon · ‎05-08-2023

David, Mac email client was able to download emails without timing out so this confirmed it was a unique problem with Outlook. Eventually I got Outlook working again by deleting my TPG email account and recreating it. Thanks for the assist. Regards, Don.

mariedon · ‎05-08-2023

My Outlook account is receiving emails again - as per Microsoft Q&A advice after I deleted my Outlook TPG email account and recreated it, Outlook was able to download emails again without the timeout error. I didn't need to reset my password or change my Mac name, but I did need to try this a couple of times before it worked. Thanks for the advice. Regards, Don.

mariedon · ‎29-07-2023

Thanks BasilDV.

mariedon · ‎29-07-2023

Thanks david64, I’ll give that a go. I’ll post details once I get a chance to try this. There may be some delay as I’m about to board a cruise ship for 14 nights.

mariedon · ‎29-07-2023

Currently overseas and suddenly have an issue receiving emails from the TPG server (can send ok) on my MacBook Air. My Microsoft Outlook can connect to the server and see how many emails are available for download but is unable to download them, eventually returned an 1001 error message. I have tried restarting my computer and temporarily disabling my anti-virus software but neither worked. I have previously travelled overseas without an issue so not sure what is different this time? Looking for suggestions on what the issue might be.

TPG Community

About mariedon

Re: Outlook Email Receipt Problem - Error 1001 timeout error

Re: Outlook Email Receipt Problem - Error 1001 timeout error

Re: Outlook Email Receipt Problem - Error 1001 timeout error

Re: Outlook Email Receipt Problem - Error 1001 timeout error

Outlook Email Receipt Problem - Error 1001 timeout error