I totally agree with your comment, I think they are side stepping the issue and trying to sweep it under the carpet, as they can't deliver nor are in the approved provider list, just like they can't deliver the speed they sold me on my plan years ago signing up, even though I'm still charged for it. I rang to enquire as it stated fttp is available at my address, even though TPG stated on phone it wasn't ( I was looking at the words, it is available as she said it wasn't). A week later and still no contact. I'm now looking for other providers as TPG has lost my vote as an honest provider. ... View more