Hi @shuangyan1989    You can only add an authorised contact on the account, but we'll not be able to add another account holder.   In order to request it, please fill in the secure form here: tpg.com.au/identity   Just sing out if you need further assistance.   BasilDV ... View more

Hi @shuangyan1989   We've created an article that will guide you with the setup.   New Connection Setup Help   If you still can't figure out the set up for your new connection, please send us a private message with your account details.   BasilDV ... View more