Don´t fool people. My problem was that you were not able to provide me service. That's all. And the worst thing was that you never did anything to fix it.   ... View more

I had to change to another provider finally . The moment I put the new SIM everything work. Now you sent me an invoice, why I have to pay anything? I have already paid for a plan that not allow me make calls. I think that should be an error. Could you explain me that? ... View more

First of all, and please Basil, but... don´t make me laugh. You know that my problem is not due to any network outage. You have left us witouth service and support and noone mind if we have service or not. First 2-3 days we were without any service. Then you reset our service on your end and things start working, but not in its entirety. We have not been able to make a call since 29th September and you just say that the Mobile Team bla bla bla. You are a telecommunications company, sure you have this kind of problem everyday, should be something easy to fix. You are just wasting our time and money and we are still without service. We are looking for the service in other provider, I just hope that you will refund me all my money. ... View more

More than 10 days after TPG is not able to provide us service, more than 10 days without could make calls. INCREDIBLE. The last answer from Mobile Team was las friday, 4 days without receive any answer from TPG. This provider is a mess. Not able to provide service and the customer service is also horrible. The price is the trap. But you are going to pay for poor service if you get it. ... View more

After one week, my wife and me just get SMS and internet data, but we are not able to make calls neither to receive calls yet. One week, yes, one week. I really not sure that TPG is going to fix our problem. Hopefully yes, but so far I can not believe it so much. So if you are thinking about join TPG, just think twice. If finally they fix the problem I will inform here. ... View more

Today I received the first email from the mobile team saying that they reset the service from TPG side. The SIM start working, but not everything is working. Now, I can send and receive SMS, finally I´m able to access to my account. My data is also working. I can connecto to internet. BUT... I can not make calls yet. I really don't know if I'm able to receive calls because no one has called me. Please, could you help me? ... View more

I´m not generating any confusion. I just want to know if people that is or was in the same situation than me could solve the situation or not. Because if there is no solution and you are not able to give me service next week I´ll try with another provider. I can not live with this situation too much time. ... View more

Hi @danmerson  have you resolve the problem? My wife and me have the same problem... it is being horrible. 2 days without service and seems that nobody cares. ... View more

Hi @Benjaminmathew , have you resolve the problem_ My wife and me have the same problem... it is being horrible. 2 days without service and seems that nobody cares. ... View more

My wife and me have the same exactly problem. We don´t have phone to be able to call TPG and the onle channel we are finding is this one, but really we don´t know if we are taliking with TPG workers. I don´t know if there is anyone who can solve this situation. @trentn  Do you have service finally? It is being a nightmare. ... View more

Please, never in my live I had to do anything when I change from a provider to another, it is always just to port the number and put the new SIM. Again, if you are not going to solve this situation, please, return back my money and I'm going to hire another provider that could give me service. ... View more

If you are not going to help us, not going to solve the situation please return back my money and I will hire another provider that could give me service. ... View more

Please it is not working for me and my wife. I need to activate the service. I don't understand why is happening this. I need the service. ... View more

Please, other day without service. My wife is in the same situation. Both are without service. We can not call, text,... Please, could someone tell us what is happening? Is the first time we port our number to another provider and we are without service. ... View more

Please, I've been without service the whole day ... View more

I'm trying to write you a private message but seems that I can't... "You have reached the limit for number of private messages that you can send for now. Please try again later."   ... View more