Location is Wentworth Falls. No outages listed NBN or TPG.   Modem/Router says "DSL disabled" and "phone line not connected"  . Both 2.4 and 5G WLANs are up.   Help!     ... View more

I want to configure a Telstra Smart Modem Gen2 (Technicolour Egyptian Blue) so it can be used as a backup modem (we get a lot of lightening uop here!). This modem was recently used on my brother's business Telstra account (HFC), and was working just fine.   I have factory reset it, and with my TPG login entered it connects to DSL OK. WiFi/LAN works OK, however, it does not connect to the internet.   The problem is that it is stuck on "DHCP connecting". It does not get assigned an IP address. There are virtually no settings I can change. Wondering if it is somehow locked for use with Telstra only? Screenshots attached.   Any help appreciated.     ... View more