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LuckysRay · ‎24-11-2023

Hi, @david64 Following your instructions, I conducted a ping -t 192.168.1.1 test and after dozens of attempts, everything seemed normal with no packet loss. However, when I ran the tracert tpg.com.au command, nearly all attempts (30 in total) failed. I have attached screenshots of the tests for your reference. It appears that the issue may not be within my local network. I would appreciate any further guidance you might have on what steps I should take next to resolve this.

LuckysRay · ‎24-11-2023

Hi @david64 , Thank you for the guidance on diagnosing the network issue. I've checked my router's statistics, and within 34 minutes, the Downstream has registered 16,702 packet errors, while the Upstream shows zero errors. This data suggests that the packet loss issue is predominantly occurring on the downstream path. I haven't observed any similar issues on the upstream path. Could this indicate a specific problem with the incoming signal or hardware? I am looking forward to any further advice you might have on this matter. Best regards, Ray

LuckysRay · ‎24-11-2023

Hi, @david64 , I initially noticed these packet loss spikes while gaming, as the game would freeze for a few seconds and then resume as normal. To investigate further, I enabled the netgraph feature within the game, which revealed packet loss rates spiking between 60-99%. To confirm these findings, I conducted additional tests using packet loss measurement tools online and running 'ping -n 100 1.1.1.1' via PowerShell, both of which also indicated intermittent packet loss spikes. This issue is not isolated to gaming but is evident across different types of network traffic.

LuckysRay · ‎24-11-2023

I'm reaching out to the community for assistance with an issue I've encountered about a week ago with my Archer VR1600V modem/router. I'm experiencing sudden and brief packet loss spikes, with rates soaring up to 80%, which last for just a few seconds before returning to normal. These spikes occur approximately 3-5 times per minute, disrupting my connectivity. I have conducted tests and confirmed that the issue persists with a wired connection, and it affects both 5GHz and 2.4GHz networks. Despite resetting the router settings to default, there has been no change in the situation. I am eager to resolve this as quickly as possible and would appreciate any guidance or suggestions from the community.

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About LuckysRay

Re: Seeking Solutions: High Packet Loss Spikes with Archer VR1600V

Re: Seeking Solutions: High Packet Loss Spikes with Archer VR1600V

Re: Seeking Solutions: High Packet Loss Spikes with Archer VR1600V

Seeking Solutions: High Packet Loss Spikes with Archer VR1600V