How do I report a nbn line fault? Nobody answers the support line, still on waiting for someone to answer after 2 hours.    There was a storm earlier today and the connection light is red and the nbn box is clicking when the line is plugged in and when it is not plugged in the connection light is bluw and flashing (no clicking)   I have checked several times and there is no nbn outage in my area or for my address ... View more

Why is there nobody answering the support line for internet services.  I have an issue with the nbn line which following your and nbn's advice I need to speak you to resolve the issue. How is it possible to get the issue resolved when I have been over hour waiting on the help line and still listening to the repeated nonsense and nobody answering the call ... View more