Yes that's correct. Everything is plugged in properly and no difference after switching off for one minute. Power, 2.4g and 5g lights still on, but nothing else. No outages in my area. Is it possible for the router to be damaged when there is a power outage due to bad weather? I figured the router wouldn't turn on at all if broken. Everything else in my house just reset when the power came back on last night (oven clock, tv etc) ... View more

Hi David. It's a fixed line connection I think. Is that a thing? Sorry, my ex husband used to handle this stuff. I definitely don't have an NBN box. The router model is Archer VR1600v if I'm reading the correct part of the description. Any help greatly appreciated! ... View more