TPG Community

matzo70 · ‎18-06-2024

Hello, I have reset my router several times now and all the IP addresses im getting after checking are still blacklisted. This is having an effect on my emails when using TPG internet. Why so many TPG IP addresses are blacklisted? Can TPG fix this problem? The blacklist is, BARRACUDA Spamhaus ZEN UCEPROTECTL3

matzo70 · ‎17-11-2023

Hello TPG, Since our emails will no longer be supported by TPG and you want us to start paying a 3rd provider for the service at an additional cost to us, we should then have our monthly subscription service (which now only covers NBN for myself) reduced, considering that you have cut a service from us which was incorporated into our monthly subscription fee, it only seems right that we pay less for the reduced service. So my question is, when will we see our monthly subscription reduced to reflect the reduced service?

matzo70 · ‎28-08-2023

Hi @Ahra_G, Yes I have works perfect on mobile internet.

matzo70 · ‎28-08-2023

I hope TPG reduces the monthly plan now that they are getting rid of the emails. If not im gone too. I have my own domain email so it wont affect me at all, however I do expect TPG to adjust my monthly plan accordingly as they have reduced their service to me. So I am ready to switch, have done the homework. Its up to TPG now.

matzo70 · ‎28-08-2023

Cant access my emails because my ip address is blacklisted. I have reset router multiple times but keep getting new ip again blacklisted. Any help please.

matzo70 · ‎18-04-2023

Hello BasilDV, Thank you for the reply. Applogies for not getting back to you sooner. The emails seem to be working now but I will keep an eye on it over the next few days. Any issues I will let you know. Thanks

matzo70 · ‎17-04-2023

Hello, All my tpg emails stopped sending and receiving, nothing from my end has changed and was working fine for months up until now. Is there an outage not yet listed under outages? Thanks

matzo70 · ‎31-03-2021

ok thank you, time to find an ISP that provides this service.

matzo70 · ‎31-03-2021

No, I want to use the voip service on my own router. Can you provide this service?

matzo70 · ‎30-03-2021

Hello, I have read many posts regarding TPG's voip service not working with 3rd party equipment. Is this still the case? I am planning on getting a new modem/router. I dislike TPG.s own modems as they lack functionality.

matzo70 · ‎29-03-2021

I have successfully connected the tplink archer AC4000 to tpg. You can do it through setting up the IPTV setting. This enables VLAN ID=2 settings also.

matzo70 · ‎06-10-2020

The update has not yet been applied.

matzo70 · ‎04-10-2020

Thank you

matzo70 · ‎04-10-2020

Hi - can I also please get the firmware upgrade for the HG659? I have version: V100R001C216B111

matzo70 · ‎11-09-2020

It has been over a week now and am still waiting to get my NBN digital voice up and running. According to the status it is at stage 2 installation. The tech guy I spoke with last week said it should not take more than 5 days, its been over a week now. Can you please follow up.

matzo70 · ‎17-03-2019

Why does my internet drop out at least 3 to 4 days a week during the hours of 10am to 4pm? This has been ongoing for a few weeks now. Have contacted support several times and it seems they fix it but it happens again in a few days. This is really frustrating and I want it resolved.

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About matzo70

IP Address blacklisted

TPG emails going out one less service provided by TPG

Re: IP blacklisted

Re: The Messaging Company Charges

IP blacklisted

Re: Sending and receiving emails stopped working

Sending and receiving emails stopped working

Re: 3rd party hardware for setting up voip

Re: 3rd party hardware for setting up voip

3rd party hardware for setting up voip

Re: Replacing the archer vr 1600 router.

Re: Changing time on HG659 - daylight savings

Re: Changing time on HG659 - daylight savings

Re: Changing time on HG659 - daylight savings

NBN FTTC Digital Voice

NBN keepd droppong out