Hey David, Yep. the original 6 year old Huawei moden died. I didn't do enough research i guess. I found and purcahsed the Archer VR400 as i could see TPG gave the settings online for it and it was readily available at local store and within budget. Didn't really think about it too much, got it working finally with some setting changes but the realised the phone doesn't require the splitter. Did a little googling about VOIP adapters but obviously not enough. I can get into the Linksys menu set static ip address to try and create port forwarding on the Archer VR400. But now you have replied about firmware i can see what the issue is, thenks TPG. Surely some setting should beable to put this straight? Don't want a TPG modem.  How do i get my phone working? would a VOIP phone work or not?  ... View more