Expect a call from one of our Mobile Specialists tomorrow between 10-12NN AEDST. Let us know how it will go.     Hi Team I didnt receive any useful help from your end. I have provided my account information in the private msg, please go ahead cancel my account. I had enough with TPG, I couldnt reach your phone line. Also, I have ported to another service provider, the post-paid account number you have provided in my invoice or dashboard is incorrect! please let me know my post-paid account number. Otherwise, I cant use the new service. Please if you cant manage your own product, at least dont hold your customer to join others! ... View more

Expect a call from one of our Mobile Specialists tomorrow between 10-12NN AEDST. Let us know how it will go.     Hi Team I didnt receive any useful help from your end. I have provided my account information in the private msg, please go ahead cancel my account. I had enough with TPG, I couldnt reach your phone line. Also, I have ported to another service provider, the post-paid account number you have provided in my invoice or dashboard is incorrect! please let me know my post-paid account number. Otherwise, I cant use the new service. Please if you cant manage your own product, at least dont hold your customer to join others! ... View more

Hey,    I responded to your message via PM and still awaiting response with your contact details.   Please confirm your best contact number and preferred time tomorrow. We'll have our Mobile Specialists Team to contact you to provide details of the payment issue affecting the service.   Regards,     I have 3 consultants contacted me on fixing payments, and none of them helped. Could someone please check our previous conversation with my account details, and cancel my account! I am not going pay more $$$ which I don't use the service or due to your system bug! ... View more

Hi Danni, Please send me a Private Message with your best contact number and preferred time tomorrow. We'll have our Mobile Specialists Team to contact you to provide details of the payment issue affecting the service. How do I private message (PM) in the community Regards,     HI Team I just sent you the private msg. I sent emails 3 times to another TPG helper, and no one responded! Also, how can I give you a phone number if my bloody service is not working for more than a week due to your broken online system! Did you guys do the proper testing when you launch the new online portal   Thanks Danni ... View more

Hi @dwang11    We like to check your mobile service status to determine if there is an issue. Kindly send us a private message with the following information.   TPG mobile number:  Account number:  Account holder's name:    To send a private message, please check the link below.   How to send a private message in the Community    Regards, Dann ... View more

Hi @asad, Welcome to the community!  Thank you for showing your interest with our service. We did an article that you may find helpful, this will guide you on how to choose TPG NBN Plans. See link below. Guide to choosing the best TPG NBN Plan for you Should you need further assistance, feel free to search community for help or chat with us at https://www.tpg.com.au/support/contact/  and we'd be glad to assist you.   Regards,   ... View more