Hi there,   My mobile is no longer working - when I try and call it tells me my account is expired. I recently changed my billing details in the account because I got a new card and a payment hadn't gone through. When I log in to my account and try to make the payment that appears to be pending it says 'An existing payment transaction is in progress.' I can see the money has already come out of my account though!   Would really appreciate some help. ... View more