Aghhhh ...... here we go again, honestly can't see why TPG refuses to accept  that  these VX220 are absolutely rubbish. Time find another service provider with decent routers ... View more

Apologies Jebba, I forgot to update the forum. The new modem arrived and seems it has done the fix. Time will tell. ... View more

Hi Jebba, the replacement VX220 has been operating for about 48 hrs without incident and is behaving as it should. Bear in mind, the original VX220 also performed perfectly for the first 2 months. So far so good. ... View more

Hi jebba, I completely agree the solution should not be to replace the VX220 with another VX220 modem - the solution should be replace the VX220 with completely new reliable modem. In my case, the solution, offered by TPG, was to replace my current VX220 with another VX220. The rep said that TPG is unaware of these issues with VX220? Clearly they do not read this forum then? Regardless, my neighbour also had exact same issue with her VX220 (her service provider is iPrimus) and it too replaced her modem with another VX220 - clearly there is an issue with this model. Again in my case, I can't yet say it's been a successful solution as it is only day one on the new VX220! To its credit, TPG sent the replacement within 36 hours. sorry I can't help on your immediate issue but I will say, in my case, the old modem "corrected" it's self 24 hours later. I did unplug and reseat the LAN cables and changed their order on the modem, also only reseating them one at a time, and only plugged the next LAN cable in once that connected device became live. I can't say that resolved it, rather I believe VX220 corrected itself.   ... View more

My Solution, TPG replaced the modem ... View more

This has kept me up all night - multiple router restarts and and resets but nothing seems to work. probably time to switch service providers with different routers. Extremely annoyed  ... View more

I am having the same issue - neither wifi nor Ethernet are allowing connection to internet - still connecting to the router but no internet . Extremely annoying , been at it for hours now . Only one out of 8 devices is connecting ( that is a wireless device) the 3 Ethernet devices will not reconnect. ... View more