Yeah I tried turning on and off the vlan. What about if I called TPG support and asked them to turn off VOIP? We don't use that anyway. The logs don't seem to reveal much.   ... View more

Ok thanks, sort of makes sense... I did see this though, and I did apply the custom firmware. I can now actually get the wan light green (was always red before) but still can't connect, when I put in the static IP address I had before my original modem failure. With username / password, the original had my TPG email address and a different password to my account. What should I be putting in those username password fields? Seemed a bit odd especially with the password supplied by them back in the day, which was not my account login password. Below is the info about the custom firmware https://forums.whirlpool.net.au/thread/2488180#r11 ... View more