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About jastyles00

since ‎02-07-2024
‎07-07-2024
jastyles00
Level 2

Re: Plan change request issue

by Level 2 in Broadband Internet
‎07-07-2024 07:42 PM
‎07-07-2024 07:42 PM
Still no resolution, TPG can't even contact me when directed too by the TIO. Don't worry TPG I've told the TIO that you haven't contacted me, more money being charged by the TIO against you for your incompetence. Keep going, I've got plenty of time. You guys are a joke!! ... View more

Re: Upgrade to NBN100

by Level 2 in Broadband Internet
‎07-07-2024 07:39 PM
‎07-07-2024 07:39 PM
I've asked for the same thing and gotten no where. I've lodged a TIO complaint. TPG are absolutely useless, I'd go somewhere else if I were you. ... View more

Re: Account set up

by Level 2 in Accounts and Billing
‎07-07-2024 07:00 PM
‎07-07-2024 07:00 PM
Please find another provider and invoke the cooling off period. TPG is poor on service, you'd do better with someone else, believe me. ... View more

Re: 30 day notice of cancellation

by Level 2 in Broadband Internet
‎07-07-2024 06:58 PM
‎07-07-2024 06:58 PM
You are rogues and criminals!! ... View more

Re: NBN superfast plan

by Level 2 in Broadband Internet
‎07-07-2024 04:01 PM
‎07-07-2024 04:01 PM
What a TPG representative that won't ghost you and knows what they are doing and will fix the issue, I'd love to see that!! Hahahaha ... View more

Re: Account Cancellation

by Level 2 in Broadband Internet
‎03-07-2024 05:43 PM
‎03-07-2024 05:43 PM
Take the further action, TPG are useless. ... View more

Re: Plan change request issue

by Level 2 in Broadband Internet
‎03-07-2024 12:48 PM
‎03-07-2024 12:48 PM
TIO complaint CRM:0001366104740. ... View more

Re: Plan change request issue

by Level 2 in Broadband Internet
‎03-07-2024 12:46 PM
‎03-07-2024 12:46 PM
Interestingly the so called "admin" that offered to help has disappeared, gotta love being ghosted. I've lodged a 2nd TIO complaint. TPG are by far the worst company to deal with, unreliable, non communicative and have absolutely no idea what they are doing. ... View more

Plan change request issue

by Level 2 in Broadband Internet
‎02-07-2024 07:55 AM
‎02-07-2024 07:55 AM
Hi, I requested a change of plan 5 days ago and was told 4 days ago, via email, that it would happen within a day and that I would be notified about it via email. I haven't received any confirmation email yet and my speeds are still the same. I have logged on to the app and online portal to find that I am still on the same plan. Could someone help me with this issue? I have received extremely poor service from TPG of late and I am very seriously considering lodging a 2nd TIO complaint and leaving TPG all together. Thank you. ... View more
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