Welcome to TPG Community!
Soon all of Australia will be connected up to the NBN and whilst we successfully install thousands of NBN services each week, we apologise if this has not been your experience.
We do acknowledge the complexity of certain installations which can lead to unforeseen delays for which all providers are reliant upon NBN Co.
We understand your frustrations regarding this and we'd like to check what can be done to turn this experience around.
Please PM us your TPG customer ID, username and address so we can pull up the account to better understand what happened.
To send a PM, please refer to this link:
How do I private message (PM) in the community - TPG Community
We'll wait for your account details. Thank you.
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