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About TheLynx

since ‎24-11-2024
‎21-12-2024
TheLynx
Level 2

Re: Switched to FTTB-Max and VOIP does not work

by Level 2 in Home Phone/Voice
‎16-12-2024 10:24 AM
‎16-12-2024 10:24 AM
Hi All,   I contacted TPG technical support today, they updated the new modem MAC address in the backend and reconfigured VOIP on modem.   i now have VOIP working again, and can receive and make calls. ... View more

Re: Switched to FTTB-Max and VOIP does not work

by Level 2 in Home Phone/Voice
‎25-11-2024 09:33 AM
‎25-11-2024 09:33 AM
Hi @david64 I purchased from TPG directly, I had to enter my login and password as the Tpg_acs@tpg_acs account didn't work. ... View more

Switched to FTTB-Max and VOIP does not work

by Level 2 in Home Phone/Voice
‎24-11-2024 07:31 PM
‎24-11-2024 07:31 PM
I switched to FTTB-Max on 12/11/2024 and purchased a new modem/router TP-Link VX420-G2v.   The Internet connection is fine, but the VOIP phone does not work. When I pick up the phone, there is an engaged signal, and when I ring the number, I get the following message: "Calls to the destination you have dialled are currently congested, please try again later 0ca0142". ... View more
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