I put in the wrong date of birth when I first selected the "port a prepaid number" option when buying a new sim only plan. As a new customer I bought a prepaid start-up pack (the first month + sim card). I recieved an email saying the port failed so I went to try the transfer again. The problem is I can't find anywhere to re-attempt the port on TPG's website. So I called the number that was given in the email and they said they'd schedule a call. I didn't get a call. I need this fixed quickly, it shouldn't be this difficult. I'm very disappointed and I really don't want to have to cancel all this and find a different mobile provider.
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